Preorder Refund Policy

Dear customers,

Sweet Ali’s is happy to prepare and set aside product for you through our online store, in-store or by phone. All preorders are prepaid so that when you arrive, your order is ready for you to go. We appreciate your understanding that when preorders are not picked up or canceled, this may be a financial loss to our business.

Our Refund Policy:

Orders submitted through our online store, in-store or by phone can be canceled by 10am of the order pickup day; these orders will be refunded. Orders not picked up and not canceled by 10am of the order pickup day will not be entitled to a refund. Order cancelations may be left on our voicemail by 10am.

We thank you for your support of our business.